Effective Date: March 7, 2025

Welcome to TechBridge EXIM Private Limited ("TechBridge," "we," "our," "us"). By accessing and using our website, Loovo ("Platform"), you agree to the following legally binding terms and conditions. If you do not agree with any part of these Terms, you must discontinue use immediately.

1. General Terms and Conditions

1.1. By accessing our platform, you confirm that you are at least 18 years old and possess the legal capacity to enter into a binding contract. 

1.2. You agree that all information provided during registration and transactions is accurate, complete, and up to date. Providing false or misleading information may result in immediate termination of services. 

1.3. TechBridge reserves the right to update, modify, or discontinue any part of these terms without prior notice. Continued use of the platform post-modification signifies acceptance.

2. Products, Orders, and Payments

2.1. Our platform specializes in gifting and stationery, subject to availability. 

2.2. Prices displayed are subject to change without prior notice due to market fluctuations, taxation amendments, or other economic considerations. 

2.3. Orders are processed upon successful verification of payment. Any fraudulent activities will be reported to relevant legal authorities.

3. Shipping, Logistics, and Delivery

3.1. Orders are dispatched within a predefined processing period, which may be extended due to external circumstances such as regulatory delays, force majeure events, or disruptions in supply chains. 

3.2. TechBridge is not liable for shipment delays caused by third-party courier services, customs hold-ups, or incorrect delivery information provided by the customer.

4. User Conduct and Acceptable Usage

4.1. Users shall not engage in unauthorized access, data scraping, malware distribution, or any cyber-related exploitation of the platform. 

4.2. Any attempts to interfere with platform security measures may result in legal action and suspension of services.

5. Limitation of Liability and Indemnification

5.1. TechBridge is not responsible for any incidental, indirect, consequential, or punitive damages resulting from the use or inability to use our services. 

5.2. Users agree to indemnify TechBridge against any claims, losses, or damages arising from violation of these terms. 

For inquiries, contact us at support@loovo.in.